tkpk3's Privacy Policy —
Your information is in safe hands

tkpk3 collects only the information that is necessary to provide and improve our services. We collect the following categories of information:

2.1 Information You Provide Directly

When you interact with us directly or manage your account, you voluntarily provide the following information:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and contact details
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Documents submitted for identity verification (if applicable)
• Messages and complaint details sent to customer support

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Page visit history and duration of use
• Login and logout times and dates
• Gaming activity logs (bets, winnings, transactions, etc.)
• Information obtained from cookies and similar tracking technologies

2.3 Payment Transaction Information

We store relevant payment information to process financial transactions. Full payment card or account numbers are never stored on our servers — this information is processed only through a secure payment gateway.

tkpk3 may share information with third parties in specific circumstances and to a limited extent. Information may be shared in the following cases:

4.1 Service Provider Partners

Necessary information may be shared with trusted technology and payment service providers who help operate our platform. These partners are required to comply with the same privacy standards. For payment processing, limited transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners.

4.2 Legal Obligations

Information may need to be disclosed to relevant authorities due to court orders, government directives, or other legal obligations. In such cases, we will disclose only the information that is legally required.

4.3 Fraud Prevention

Relevant information may be shared with relevant authorities to assist in investigations of financial crimes or fraud. This is necessary to protect the interests of users and the security of the platform.

Outside of these three circumstances, tkpk3 does not share your personal information with any third party without your explicit written consent.

tkpk3 follows industry-standard security technologies and practices to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Secure Data Storage: Stored information is protected through encryption and access controls.
• Restricted Access: Only authorized staff can access personal information, and their level of access is determined based on their need.
• Regular Security Reviews: Regular security assessments are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: An additional layer of security for sensitive account activities.
• Transaction Monitoring: Transactions are automatically monitored to detect unusual activity.

While we take all reasonable security measures, complete security over the internet cannot be guaranteed. You are advised to notify our support team immediately if you notice any suspicious activity.

As a tkpk3 user, you have the following rights over your own information:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your personal information.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your stored information, you may request a correction. We will make the correction within a reasonable time.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or other specific purposes. You can opt out of marketing communications at any time.

8.5 Right to Withdraw Consent

Where the processing of information is based on your consent, you may withdraw that consent at any time. Withdrawing consent does not make prior processing unlawful.

tkpk3 reserves the right to amend this privacy policy as needed. Changes may arise due to:

• Technological changes or the addition of new services
• Legal or regulatory requirements
• Changes in business operations
• Further improving user protection

For significant changes, we will publish a clear notice on the website and notify registered users by email. Continuing to use the platform after changes have been made will be considered as your acceptance of the updated policy.